Refund policy

If you are not satisfied with your purchase, we are happy to assist you with a return or exchange. Items returned in new, unused condition within 30 business days are eligible for a full refund (less the cost of shipping). Items returned in new, unused condition after 30 days are eligible for a store credit. Customer is responsible for return shipping. We will pay for return shipping if the return is a result of our error (you received an incorrect item or defective).

Items must be returned in brand new condition. All items must have their Original Tags & Packaging. There should be no sign of use, horse hair, or odor. Boots must be returned in their original boxes & shipped back within a secondary box/padded envelope to prevent damage to the original packaging.